Vapepie FAQ

1. What is the official brand name of Vapepie? You may see us referenced online as “vape pie” or “vaipie”. These are common misspellings; our official brand name is Vapepie.

2. Is Vapepie legit? Is Vapepie a legit website? Yes, Vapepie is legit. We are the official Vapepie online store for Australian customers. If you search “is Vapepie legit reddit” or look for a Vapepie review, you will find feedback from our buyers who have ordered genuine Vapepie products shipped from our local Sydney and Melbourne warehouses.

3. Is Vapepie good? Many customers leave positive Vapepie review for our devices including Vapepie 40000, Vapepie 70000 and Vapepie pods. We focus on authentic stock, consistent quality and fast local delivery across Australia.

4. How do I place my order? To place an order: Finish adding items to your shopping cart. You may choose website checkout or PayPal. Website checkout: Click the green “Checkout” button on the right. PayPal checkout: Click the PayPal button. Fill in your email, name and delivery address on the customer information page. If you have a discount code, enter it in the “Discount” field and click “Apply”. Click “Continue to Shipping Method”. Double‑check your delivery address. Click “Continue on to Payment Method” and complete your payment details. Click “Complete Order”. You will see an order summary on screen and receive a confirmation email.

If you run into trouble during checkout, email us at [email protected].

5. How do I add items to my cart? Go to the product page and select your preferred options. Click “Add to Cart”. Set your desired quantity. You can keep shopping or proceed to checkout.

6. How do I view what’s in my shopping cart? Click the Cart icon at the top of the page. Inside your cart, you can update item quantities or remove products.

7. How do I change the quantity of a particular item in my cart? Open your cart, locate the “Quantity” field for the item, type your new quantity. The price and total will refresh automatically.

8. How do I remove items from my cart? Open your cart, find the item you want to delete, then click the “Remove” link below its quantity. The page will refresh to show the updated cart.

9. What are your payment options? We accept MasterCard, Visa, Discover, PayPal and Apple Pay.

10. How do I make payments using PayPal? After adding items to your cart and clicking the PayPal button, you will be redirected to PayPal’s page. Fill out your details correctly for smooth payment.

11. How do I use a discount code? Choose your items and click the green “Checkout” button. On the customer information page, locate the “Discount” field. Enter your discount code and click “Apply”. Confirm the discount shows up in the order breakdown.

12. How do I know that my order has been successfully submitted? You will receive an email confirmation with your order number and purchase details.

13. I would like to change my items ordered. What should I do? Order amendments are allowed before 11:00 pm (PDT, GMT‑7) on the same day you place the order. Email [email protected] to request changes.

14. What is your cancellation policy? Orders can be cancelled before 11:00 pm (PDT, GMT‑7) on the same day. After this cutoff, cancellation is unavailable. Send your cancellation request to [email protected].

15. What if there are items missing or incorrect products when I receive my order? For missing or wrong items, contact [email protected]. Please provide your order number and proof photos (each image under 1MB). We will resend the correct item free of charge, and you may keep the incorrectly sent product.

16. What is your return & exchange policy? Please review our Return Policy for full terms. Our support team is available 24/7 and will reply to you as soon as possible.

17. How to return your item? For return instructions, get in touch with us at [email protected].

18. Is ordering online secure? Yes. All personal and payment data is transmitted over SSL encryption.

19. Is it safe to use my credit card on your website? We use a trusted payment processor. Your card data is protected with AES‑256 encryption.

20. Is my personal information kept private? Your information stays private and confidential. We will never share, rent or sell your personal data without your consent unless required by law.

21. What are the recommended browsers for this site? Google Chrome, Safari, Firefox, Edge